Job Title: NetSuite Administrator

Company Overview

At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow. The Oracle NetSuite Administrator will be the cornerstone for ensuring the optimal performance and continual enhancement of our NetSuite environment. This role demands a proactive approach to maintaining the system, deploying customizations, and integrating solutions that support our strategic growth and operational efficiency. The ideal candidate will be a strategic partner to our business units, delivering robust technology solutions that align with our business needs while ensuring cost effectiveness.

Key Responsibilities

• Analyze business needs and supporting utilization of NetSuite as the business evolves
• Maintain, optimize, troubleshoot, and upgrade the NetSuite application along with related third-party business applications.
• Document existing and new customizations, develop training materials, conduct end user training, and participate in projects
• Manage NetSuite security profiles, user access, roles, and rights
• Assist users with requests for new searches, reports, KPIs, and dashboards
• Stay up-to-date with NetSuite functionality and customizations
• Handle incoming tickets and support requests as the top tier of support
• Support the use of custom fields, forms, records, lists, and workflows
• Support report generation from the data repository
• Manage and maintain the NetSuite ERP system, including but not limited to, user/role administration, security, customizations, data management, workflows, and integrations
• Provide ongoing support and training to users, including troubleshooting and issue resolution
• Collaborate with IT, Finance, and Executive stakeholders to gather requirements, design solutions, and implement changes in NetSuite that support financial management, operational efficiency, and ensure compliance
• Develop and maintain custom reports, saved searches, and dashboards to provide relevant reporting and KPIs
• Balance technical skills with business savvy, transform end-user needs into technical and functional requirements
• Stay up to date with NetSuite product releases and updates, and recommend and implement new features and functionalities that can improve processes and efficiency
• Monitor system performance and usage, and implement optimizations and improvements as needed to support the organization's goals
• Participate in cross-functional projects and initiatives as a NetSuite subject matter expert
• Configure, develop, and customize NetSuite to meet the business needs
  
  

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a passionate and innovative team.
• Career growth and development opportunities.
• Collaborative and dynamic work environment.
  
  

Qualifications

• NetSuite Administrator Certification preferred, or received during first year of service
• Bachelor’s degree in computer science, information systems, or equivalent experience required
• 1-3 years’ experience with NetSuite customizations and data ration preferred
• 1-3 years’ experience with relational databases, SQL development, data integration, and analysis required
• Advanced understanding of NetSuite's functionalities, including custom records, CSV import/export, page layouts, workflows, roles, and permissions.
• Familiarity with programming and scripting languages such as JavaScript, SQL, or SuiteScript to enhance system functionalities and user interfaces.
• Strong understanding of integration platforms and APIs to connect NetSuite with other business systems like Salesforce, Celigo, Power BI and other third-party applications.
• Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues
• Proven ability to manage multiple projects, organize, and set priorities in a fast-paced and dynamic environment, with minimal supervision and direction
• Capable of working independently with minimal guidance and collaboratively with cross-functional teams.
• Ability to confidently provide support and user training across departments
• System implementation and integration experience
• Strong ability to write Saved Searches
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting