As a Senior Datacenter Architect at VC3, you will be part of a team of skilled professionals providing technical solutions to a wide range of customers. This position offers the opportunity to work with some of the most talented engineers in VC3 and to grow with a stable managed services provider with a 25-year history of providing a full range of IT solutions.

The role will provide a high level of technical expertise that will be shared through the team. It will require knowledge transfers to other technical and non-technical staff via excellent communication and detailed documentation. They will work with other Engineers and Architects to deploy equipment and tools, as well as provide technical expertise during internal projects. This position will be working remotely but may require travel to locations where VC3 operates.

Our People:

Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

Department: Enterprise Solutions
Employment Type: Full Time
Location: USA - Remote
Workplace type: Fully remote

Key Responsibilities

Collaborate with Solutions teams to design and implement efficient and scalable data center architecture.
Ensure optimal configurations for servers, Hyper-V clusters, backup systems, SAN, and network components.
Assist with planning, designing, and implementing solutions that benefit VC3 clients or VC3 internal stakeholders; these solutions can be cloud-based, SaaS, or based out of our private data center.
Assist in the development of budgets for datacenter operations, considering costs associated with servers, networking equipment, storage, and other infrastructure components.
Conduct regular cost analysis to optimize spending and identify potential areas for cost savings.
Develop and execute plans for hardware and software lifecycle management.
Oversee capacity planning for existing Infrastructure and future Datacenter deployments
Forecast resource requirements for servers, network bandwidth, storage, and other critical components. Calculate values to resources based on historical density for accurate growth capex budgeting.
Work with the Manager of the Solutions team to oversee the day-to-day operations of the data center, ensuring continuous availability and optimal performance.
Work with Senior Manager of NOC to configure or design automations that regularly perform health checks, maintenance routines, and inspections of data center infrastructure for NOC to monitor.
Work with CISO Implement and enforce security protocols to ensure compliance.
Respond promptly to any operational issues, troubleshoot, and implement corrective actions.
Monitor and adjust resource allocations to optimize hardware utilization.
Implement proactive measures to prevent and mitigate potential escalations
Provide escalation support for critical issues, collaborating with Solutions teams to resolve incidents promptly.
Collaborate with vendors and third-party providers to expedite issue resolution.
Conduct post-escalation reviews to identify root causes and implement preventative measures.
Work with the Solutions Team Network Architects and Engineers to ensure robust and secure Connectivity.
Develop and implement comprehensive backup strategies for all datacenter assets, including VC3 Internal, Client Hosted Infrastructure, and colocation services.
Design and implement Disaster Recovery (DR) strategies with the Solutions Team to ensure data integrity and system availability.
Work with Manager of the Backup team to manage daily datacenter backup operations, conduct regular health checks, maintain comprehensive runbooks, and validate data integrity through testing.
Coordinate with teams to test disaster recovery strategies and ensure RTO/RPO of recovery.
Ensure all documentation related to the datacenter environment is kept up to date.
Establish standards for documentation completeness and accuracy.
Maintain and update SOPs to reflect changes in technology and processes.
Performing other tasks as defined, planned, and approved by leadership
Additional duties as required.

Skills, Knowledge & Expertise

Bachelor’s degree in Computer Science, Engineering, or related field preferred.
A minimum of 15 years of relevant technical experience, with at least five years of experience in a senior role
Proven experience in datacenter management and infrastructure design. Experience in running hosted environments, Datacenter, storage networks, computer environments.
Understand client and server hardware configurations including redundancy and RAID architectures
Understand connectivity solutions, including Internet (BGP), P2P, MPLS, EVPL, SDWAN, VPN.
Strong budgeting and cost analysis skills.
Familiarity with capacity planning tools and methodologies.
Installation, configuration, and maintenance of enterprise backup solutions experience
Expert knowledge of cloud services such as Office 365, Azure, Google Apps and Amazon Web Services

Additional Skills (preferred, not required):

Citrix experience
Hyper-V experience
Microsoft SQL server administration experience
Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security
Relevant certifications (e.g., CDCDP, CDCP or CCNP) are a plus.

Additional information you will want to know:

Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
Minimal travel required
VC3 offers a comprehensive benefit package and 401K/RRSP company matching

Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.

About VC3

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

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Senior IT Datacenter Architect

Key Responsibilities

Skills, Knowledge & Expertise

Additional information you will want to know:

About VC3